Privacy Policy

A. INTRODUCTION

HoWo Tech Limited respects your personal data and is committed to ensure that your personal data is protected at all times. We assure that your personal data is collected, retained and divulged for lawful purposes in a fair and justified manner. By means of this data protection declaration, our enterprise would like to inform the public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. From time to time, this Privacy Policy is subject to change without notice. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

B. PERSONAL DATA

We may collect the following types of personal information:

  • I. Name
  • ii. Email address
  • iii. Telephone number and other contact details

C. PURPOSE OF COLLECTION OF PERSONAL DATA

We may collect, hold, and use your personal information for the following purposes:

  • I. For the maintenance of customer databases and customer service’s related process;
  • ii. To contact and provide you with regular communications relating to the relevant promotions or product that you have enquired;
  • iii. To enable you to access and use our website/platform;
  • iv. To operate, protect, improve and optimize our website, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
  • v. To send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
  • vi. Administrative purposes.

D. SECURITY

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse and loss, as well as unauthorised access, modification, or disclosure. We use number of physical, administrative, personnel and technical measures to protect your personal information.

E. DISCLOSURE OF PERSONAL DATA

HoWo Tech Limited will not edit or disclose your personal information and other non-public content stored in the platform without your consent. However, HoWo Tech Limited may disclose your personal data under the following three necessary conditions:

  • I. Comply with any law enforcement agency requirements, court orders or legal processes and follow the legal service procedures of the HoWo Tech Limited;
  • ii. Maintain the legitimate rights and interests of the HoWo Tech Limited;
  • iii. Emergency situations to maintain the privacy of other users and the public.

F. VIOLATION AND ACTION

If you have any violation or suspected violation, we reserve the right to take any of the following actions based on our sole discretion and we will not be responsible for any loss, cost, or liability that may arise as a result:

  • I. Investigate violations of this policy and abuse of services or platform;
  • ii. Investigate and assist in preventing security threats, fraud, or other illegal activities from occurring;
  • iii. Delete or prohibit access to any content or materials, including but not limited to your content;
  • iv. Immediately suspend, delete, or terminate your account, services provided, user agreement, or the content in the platform;
  • v. Report your violations to appropriate law enforcement agencies or other appropriate third parties.

G. COMPLAINT

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

H. CONTACT US

If you have any questions about this Privacy Policy, please contact us.